FEDWILL PLATFORM
Centralised notifications without rebuilding the communication layer.
Fedwill’s Notification Platform is a reusable communication component that can be deployed and adapted for client products that need one controlled place for email, SMS, WhatsApp, push and in-app communications.
EVENT-DRIVEN DELIVERY
EVENT
→UTILITY
→EMAILPUSHFUTURE
EventsEmailSMSWhatsAppPush
WHY IT MATTERS
Communication gets complicated as products and channels grow.
What starts as a few application emails often expands into multiple channels, templates, user preferences, retries, provider integrations, audit history and asynchronous delivery. A centralised notification layer keeps those concerns out of individual business services and gives teams one platform to evolve.
01Product thinking
02Engineering control
03Production readiness
01
A reusable notification foundation
Designed so a client does not need to start the communication layer from zero.
Rapid platform setupStart from an existing Fedwill architecture and adapt channels, templates, providers and policies around the client’s product.
Multi-channel deliveryCoordinate email, SMS, WhatsApp, mobile push and in-app notifications through a common application boundary.
Event-driven communicationBusiness services publish communication intent while the notification platform manages routing and delivery concerns.
Preference-aware messagingApply user communication preferences and channel rules where the product requires them.
02
Built for centralised control
One communication capability that can serve multiple workflows, applications or teams.
Templates & contentCentralise reusable message templates and channel-specific content instead of embedding them throughout application code.
Queues, retries & resilienceUse asynchronous processing so temporary provider failures do not block core application workflows.
Delivery visibilityProvide a clearer place to inspect notification requests, outcomes, failures and retry activity.
Provider flexibilityKeep communication providers behind a controlled boundary so channels and vendors can evolve with less impact on business services.
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